FINALLY SOME GOOD NEWS
Following the recent news and the Prime Minister’s announcement regarding the personal care sector in England; we can reopen on April 12th.
YES, that means us and YES we finally have a date!
The date of re-opening however is dependent on the vaccine rollout, rate of infections and the impact of any new variants that may have an influence on this date.
With this in mind, we will refrain from taking appointments for now until we feel confident that we can open on the 12th April. Hopefully, in a couple of weeks, with certainty, we shall start preparations with your requests.
If you have contacted us via email or phone and you haven’t heard from us, please rest assured that we do have your queries in hand.
So how are we going about the re-booking process this time?
After having a bit of practise in this now, we shall put in place a phased booking system to accommodate all our clients. We feel this is the fairest way to do it and the details are outlined as follows.
- Phase 1 – We will start by re-booking all our clients that had an appointment during the lockdown, starting with the first week of closing our salon (24th December 2020). We will call you to arrange this.
- Phase 2 – We will start booking all our clients that have contacted us and asked to be placed on our waiting list and were not in Phase 1. Again, we will call you to arrange this.
- Phase 3 – The phone lines will be open and any bookings requested will be made only after Phase 1 and 2 have been completed.
Over the next few weeks we shall be extending our opening hours and schedule to accommodate as many clients as possible over the first few weeks of reopening. We know that many of you will be desperate and we shall do our very best to get in as many of you as we can during those precious first weeks.
But please bear with us; we prefer to focus on giving you a safe and exceptional hair salon experience without compromising all our implemented safety standards.
So stand by your phones and get ready, we are coming for you 😀
Remember – If you fancy seeing what we’ve been doing, check out our Instagram and Facebook pages.
Vince and all us at TCH x
PS
Why not treat a loved one or just someone special to a gift voucher for when we reopen. What better gift than the gift of finally getting your hair done and a little TLC.