FAQS

What is a toner and why do you recommend it?

A hair toner is a product that helps correct or personalise your colour. We use it to add natural or more visible tones after a professional colour treatment. As a result, it enhances the tonality of your hair and creates a professional, finished look. Toners are most commonly used on shades of blonde hair, but… Read more »

Should I be concerned about colour build up?

Colour build up is any artificial dye on your hair. While the colour and vibrancy may fade over time with washing, the pigment remains. If you keep applying colour, the hair shaft will get fuller. Eventually, the colour build up will stop the colour process from working, while also making your hair look unhealthy and… Read more »

Which products are best for my coloured hair?

We recommend a salon grade KMS shampoo and conditioner suited for your colour, style and hair type. We stock a variety of options to suit everyone. For clients with coloured hair we recommend using a colour specific shampoo and conditioner to help make your colour last longer. We particularly recommend that blondes use specially formulated… Read more »

Do you offer complimentary consultations?

Unless you’re completely happy, we’re not completely happy. We actively encourage you to come in for a chat before your appointment, particularly if you’re having a colour correction, want to know what we can achieve for you, have damaged hair or even if you just don’t quite know what you want. Our expert team will… Read more »