FAQS

What’s your cancellation policy?

Life happens, we get it. And if you rebook at the end of every appointment, you can’t always know what you’ll be doing in six weeks time. If you need to cancel or reschedule, just give us a call and we’ll fit you in as close to your original appointment as we can. We send… Read more »

What’s balayage and is it right for me?

Balayage is a type of hair-coloring technique in which a stylist hand-paints your highlights to make them look even more natural. The result is the look of summers spent on a beach, with depth and dimension that resemble the effects of the sun. Balayage is a highlighting technique created by French colorists back in the… Read more »

Do I need a Brazilian Blowdry/ Keratin treatment?

Our Keratin treatments will smooth your hair, but leave natural volume. The Brazilian blow dry is the answer you need to fight the frizz caused by the great British weather! If you are looking for a semi-permanent way to smooth and nourish your hair, this straightening keratin hair treatment is for you. You’ll find your… Read more »

Do you guarantee your work?

When you’re happy, we’re happy. So if you get home and aren’t in love with your new cut or colour, let us know straight away so we can put it right. We guarantee all our work, so contact us within a week of your appointment and we’ll fix it with no extra charge. We know… Read more »